Data Security
Secure U.S.-Based Data Center
100% of your data is hosted within the United States.
We ensure the highest standards of data protection, reliability, and compliance.
Data Protection & Backup
Our data center is fully integrated with a managed backup solution.
Backup Schedule: Weekly full backups with daily incremental backups.
Retention Policy: Two-week on-site retention.
Physical Security: Facilities are protected with biometric access controls and 24×7×365 video
surveillance to prevent unauthorized entry.
- Power: Enterprise-grade uninterruptible power supply (UPS) systems safeguard against outages, voltage fluctuations, surges, spikes, and electrical noise.
- Cooling: N+2 redundant chiller architecture with multiple water sources ensures consistent temperature control across the facility.
- HVAC: Redundant HVAC systems with automatic failover and advanced air-handling units eliminate dust and airborne contaminants.
- Network: Supported by four independent Tier-1 transit providers, enabling seamless traffic rerouting and eliminating single points of failure. All providers are Dyn-ranked among the global top five.
High Availability & Network Reliability
Our infrastructure is designed for maximum uptime and resilience.
- Access to office and operations areas is strictly limited to authorized personnel using badge access and biometric authentication.
- Continuous security camera monitoring is in place.
- Access logs and surveillance footage are retained for 30 days
- USB ports are disabled on all systems to prevent unauthorized data transfer.
- Printers: Minimal printer usage; available only to HR and Finance teams, neither of which handle PHI. Printers are secured in restricted-access areas.
- Mobile Device Policy: Mobile phones are strictly prohibited in operational zones. Secure lockers are provided for device storage.
- Automatic Log-Out Policy: Group policies ensure that all browser cache and temporary files are automatically cleared upon user log-off to reduce privacy risks.